As expertise has grown to be such an integral a part of our on a regular basis lives, the safety of our data and property has by no means been extra vital. Wink works carefully with our companion manufacturers to keep up our customers’ safety. We perceive the significance of transparency in resolving such points. If our customers have any safety considerations, we ask that they make an try at cheap disclosure by instantly informing our workforce of their observations. You’ll find out extra about Wink’s Safety Researcher and Reporting Program on our web page http://security.wink.com/.
On Wednesday, June nineteenth we acquired a report concerning our integration with Nest Cameras. A consumer appeared to have continued entry to screenshots within the Wink app even after these cameras had been disconnected from the related Nest account.
We instantly had our QA workforce work with a number of fashions of ‘Nest Cam’ and ‘Dropcam’ Wi-Fi cameras, in addition to all different manufacturers of supported Wi-Fi cameras, to find out if the problem might be reproduced. As our workforce was not capable of reproduce the problem with any supported digicam from any producer, and the Wink/Nest integration depends completely on the Nest API, we additionally reached out to Nest and offered them with particulars of the incident.
As of 6/20/19 Nest had issued an replace to all cameras in an effort to repair the problem. The patch requires no motion from Nest or Wink customers.
As all the time, the Wink help workforce is out there to talk with customers about any questions or considerations they could have. If you want to talk with a consultant, please attain out to our help middle at 1-844-WINKAPP. To study extra about how Wink thinks about safety, go to our web site: https://www.wink.com/security/
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